Thank you for shopping with us! Our Shipping Policy is designed to provide you with a transparent and affordable shipping experience.
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Shipping Charges: For orders under $250, we now offer a flat rate shipping fee of $19.95. Orders over $250 will receive free shipping.
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Order Processing: Orders for in-stock items received by 2:00 pm CST will be shipped the following day. If any item in your order is out of stock, it will be placed on backorder, and we will notify you of the estimated delivery date. If you have any questions about the availability of a product, please contact us before placing your order.
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Fraud Prevention: To protect our customers from fraudulent activity, we may place an order on hold temporarily to verify its legitimacy. Once the order is verified, we will ship it promptly.
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Reconditioned Equipment: For reconditioned equipment, please allow 7 to 10 working days for delivery.
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Special Handling: Items that require refrigeration are shipped with special handling requirements to ensure they are not damaged during transportation. Your refrigerated items will be shipped the following business day in a Styrofoam cooler with ice packs. Additional special handling requirements may be subject to an additional fee. Please note that refrigerated products may not ship if they are scheduled to arrive during the weekend or be held at our shipping partner over a weekend due to temperature concerns.
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Maximum Limits: When using USPS, the maximum allowed weight for a package is 70 lbs, the maximum girth is 84″, and the maximum allowed value is $500 per package or label.
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APO/FPO: Please note that Fedex and UPS do not deliver to APOs/FPOs. If you have a non-APO/FPO mailing address, please use that for your shipping address when placing your order.
Thank you for taking the time to read our Shipping Policy. If you have any questions or concerns, please don’t hesitate to contact us. We’re here to help!